Schedule delivery — Easy as 1, 2, cheese
What is Boarderie?
At Boarderie, we’re reinventing giftable grazing with cheese boards made better. Shipped overnight nation-wide, each keepsake board arrives pre- assembled and ready-to-share. And our catering- quality displays aren’t just effortless—they’re also impressive. With beautiful arrangements, hand- crafted quality, and expert pairings, our cheese and charcuterie unite everyday convenience with gourmet artistry. Finally, a grazing experience that’s simply delightful.
Made by a family, not in a factory.
Boarderie began as a family catering business in West Palm Beach, Florida. In 2021, we started shipping our oh-so-popular charcuterie boards nationwide. Since then, we’ve appeared on Shark Tank, on Oprah’s Favorite Things, and most importantly, in the hands of people everywhere making happy moments together.
We don’t do artificial. We don’t do assembly lines. We infuse 40 years of gourmet experience into every element of every board. Boarderie is made from the heart and made for all the moments you savor.
-
How is my board shipped?
All Boarderie packages are shipped nationwide using FedEx Priority Overnight shipping. Our boards are shipped in custom boxes with insulated liners and ice packs to keep the product chilled in transit! Each board arrives with reusable (or ecofriendly drain safe) Nordic Ice packs which keep the board at the proper temperature for up to 48 hours.
Your delivery should arrive on your scheduled delivery date at the same time as your usual FedEx drop off. We do NOT guarantee any specific time and FedEx does not guarantee any specific time. Boarderie is not responsible for delays on the part of FedEx and cannot control delays due to weather, local carrier mis-scans, natural disasters, mechanical error, strikes, terrorism safety control, or inaccurate shipping information (although we wish we could).
Boarderie does NOT require a signature for delivery. Please note that the decision to leave a package at an address is at the sole discretion of the individual delivery person and is therefore outside of our control.
Be sure to keep Premium Package Protection on your order at checkout and we will ship out a fresh board or issue a 100% refund if your board is delayed more than 24 hours past the scheduled delivery date.
If you opt out of package protection and your package is delayed, damaged, or lost due to shipping carrier errors outside of our control, Boarderie will not guarantee a reship or refund.
If you need the shipment for a specific occasion, make sure to have it arrive at least one or 2 days early to be safe. FedEx can deliver as late as 11PM to some locations (usually around the holidays). Boards stay fresh for up to 7 days in the refrigerator if unopened. If you need to change your delivery date after ordering, please contact info@boarderie.com with your order number and correct delivery date and we can do this for you as long as your board has not shipped. One of our delightful customer service representatives will confirm when the change has been made.
Customers are responsible for ensuring that the delivery address is correct and that the package can be received at the specified delivery address. We do not issue refunds for product that was delivered on time and left in the shipping box for an extended period of time after delivery. Although your Boarderie may be a surprise, we recommend that you check with your recipient to ensure they will be available to accept a perishable package on the delivery date. This is especially important during the holidays.
Boarderie is not responsible for customers eating food that is out of temperature or that has been sitting out or not properly refrigerated. Our boards should arrive cool to the touch. Do not consume your board if it does not arrive cool to the touch. Please contact our customer service team immediately.
All packages are shipped via FedEx therefore we cannot deliver to PO Boxes.
During major holidays, we may add a surcharge for delivery on specific dates.
-
Are the board gluten free?
The majority of the items on our boards are gluten-free, but NOT ALL!
Our crackers, which are in their own boxes, contain gluten. We will do our best to substitute gluten free crackers upon request. Please email us with your order number requesting for us to include Gluten Free crackers.
Other than crackers, our Chocolate Prosecco Cordials (only on our large Arte boards) and Birthday Cake Cordials (only on Birthday Boards) are the only other items that contain gluten. These are separate from the rest of the food on the board (packaged separately and in their own bamboo boats), and you can remove them! Each board is shipped with nutritional information attached.
-
How quickly can I get my board?
All boards are shipped via FedEx Priority Overnight and are delivered Tuesday-Saturday. For example, all orders placed by Monday at Midnight EST will be made fresh and shipped out on Tuesday for delivery on Wednesday. Please note there are certain pockets across the US that do not accept Saturday delivery. We will do our best to inform you ahead of time to reschedule your board. See full delivery schedule below:
Monday Orders by 12AM: Wednesday Delivery
Tuesday Orders by 12AM: Thursday Delivery
Wednesday Orders by 12AM: Friday Delivery
Thursday Orders by 12AM: Saturday Delivery (or Tuesday if Saturday delivery is not available)
Friday-Sunday Orders by 12AM: Tuesday Delivery
-
Where do you source your cheeses & charcuterie?
We source the highest quality cheeses and charcuterie from artisan producers around the world. Our boards feature cheeses, cured meats and accompaniments from Italy, France, England, Spain, Turkey, Canada, Croatia and the United States and more!
-
What is your return policy?
We have a no-return policy but may issue refunds for unusual circumstances on a case-by-case basis. Please refer to our FAQ for our refund policy related to shipping and delivery: https://boarderie.com/pages/contact
-
Can I reuse my board?
Boarderie boards are made with high quality acacia wood and can be saved and reused for repeat grazing! Do not submerge the board under water, run under a faucet or put in the dishwasher. Use a damp cloth to wipe.
-
What's the best way to serve my board?
Cheese and charcuterie is best served at room temperature! Remove your board from the fridge an hour before serving. Once ready-to-serve, remove your board from its shrink-wrapped packaging, pour the nuts from their individual bags in the spots where you find them, and enjoy!