+ All Boarderie packages are shipped overnight nationwide using FEDEX express overnight shipping. Our custom boxes keep the product chilled at 40 degrees for 48 hours.
+ The delivery should arrive on your scheduled delivery date at the same time as your usual FEDEX drop off. Boarderie is not responsible for delays on the part of FEDEX and can not control delays due to weather (although we wish we could!). We will issue a refund if the package is delivered more than 24 hours after your scheduled delivery date (48 hours after it leaves our facility) with the exception of delays due to major weather events out of our or FEDEX's control.
+If you choose to order close to a major holiday and your package is delayed due to weather events out of our control, we will not issue a refund.
+If your package is damaged due to extreme weather conditions outside of our control and your package has left our facility, we will not issue a refund.
+ If you need the shipment for a specific occasion, make sure to have it arrive at least one day early to be safe. FEDEX can deliver as late as 11PM to some locations. Boards stay fresh for up to 7 days in the refrigerator.
+ Customers are responsible for ensuring that the delivery address is correct and that the package can be recieved at the specified delivery address. We do not issue refunds for product that was delivered on time and left in the box for an extended period of time after delivery.
+Boarderie is not responsible for customers eating food that is out of tempurature and has been sitting out. Our boards should arrive cold and should be served at room tempurature. Do not consume your board if it does not arrive cold.