+ All Boarderie packages are shipped overnight nationwide using FEDEX express overnight shipping. Our custom boxes keep the product chilled at 40 degrees for 48 hours.

+ The delivery should arrive on your scheduled delivery date at the same time as your usual FEDEX drop off. Boarderie is not responsible for delays on the part of FEDEX and can not control delays due to weather (although we wish we could!). We will issue a refund if the package is delivered more than 24 hours after your scheduled delivery date (48 hours after it leaves our facility) with the exception of delays due to major weather events out of our or FEDEX's control.

+If you choose to order close to a major holiday and your package is delayed due to weather events out of our control, we will not issue a refund.

+If your package is damaged due to extreme weather conditions outside of our control and your package has left our facility, we will not issue a refund.

+ If you need the shipment for a specific occasion, make sure to have it arrive at least one day early to be safe. FEDEX can deliver as late as 11PM to some locations. Boards stay fresh for up to 7 days in the refrigerator.

+ Customers are responsible for ensuring that the delivery address is correct and that the package can be recieved at the specified delivery address. We do not issue refunds for product that was delivered on time and left in the box for an extended period of time after delivery.

+Boarderie is not responsible for customers eating food that is out of tempurature and has been sitting out. Our boards should arrive cold and should be served at room tempurature. Do not consume your board if it does not arrive cold.

All products on the board are gluten free except for crackers and prosecco cordials (only included in some boards).

Our boards are shipped overnight and are chilled at 40 degrees in transit! Each board arrives with 1 or more reusable Nordic Ice packs which keep the board chilled for up to 48 hours.

All boards are shipped overnight via UPS and are delivered Tuesday-Saturday. Delivery is free Tuesday-Friday, Saturday delivery is available for an additional $20.00. For example, all orders placed by Monday at Midnight EST will be made and shipped out on Tuesday for delivery on Wednesday. See full delivery schedule below:

Monday Orders by 12AM: Wednesday Delivery

Tuesday Orders by 12AM: Thursday Delivery

Wednesday Orders by 12AM: Friday Delivery

Thursday Orders by 12AM: Saturday Delivery (additional $20.00) or Tuesday Delivery

Friday-Sunday Orders by 12AM: Tuesday Delivery

Boarderie is unable to guarantee time of UPS shipping delivery, as this is all subject to the UPS local carrier.Most carriers will deliver packages anytime between 8 am-8 pm. If you are placing an order for a time-sensitive event, we recommend placing your order early and scheduling it to arrive 1 day before your event. Our boards should be immediately refrigerated upon arrival to preserve freshness. Boards retain their freshness for 7-10 days in the refrigerator.

In some instances due to weather, high package volume (especially during holidays) or other uncontrollable events, we may have your product arrive earlier than requested to ensure that it arrives in good condition. Boarderie is not responsible for delays in transit caused by UPS high package volume, weather, mechanical error, strikes, natural disasters, terrorism safety control, local carrier mis-scans or inaccurate/incomplete shipping information, and we do not require a signature for the release of any shipment.

Boarderie does not require a signature for the delivery of its packages. Customers are responsible for checking that all local delivery and shipping information is correct before submitting an order as well as in their order confirmation email. If you need to modify the delivery address once your order has shipped, a $19 address change processing fee will apply to your order. Once an address modification is requested, carriers require one business day to process the change, which may delay the package. Boarderie is not responsible for delays in transit caused by address modification. There are no returns, refunds or cancellations allowed on any orders that have shipped. All packages are shipped via UPS and therefore we cannot ship to P.O. Box addresses.

Email us at info@boarderie.com with your order number and the correct delivery address and we will make this change as long as the order has not already shipped.

Email us at info@boarderie.com with your order number and desired delivery date update. We will make this change as long as the order is not already shipped.

All boards are processed in a facility with nuts. Nuts are bagged separately and placed in each tray. They are not in contact with the rest of the food on the board and can be removed as needed.

We source the highest quality cheeses and charcuterie from artisan producers around the world. Our boards feature cheeses, cured meats and accompaniments from Italy, France, England, Spain, Turkey, Canada, Croatia and the United States and more!

Boarderie boards are made with high quality acacia wood and can be saved and reused for repeat grazing!

Cheese and charcuterie is best served at room tempurature! Remove your board from the fridge an hour before serving. Once ready-to-serve, remove your board from its vacuum sealed packaging, pour the nuts from their indiviual bags in the spots where you find them, and enjoy!

You can! Send us an email at info@boarderie.com or give us a call at (561) 543-2313

Unfortunately, we do not ship to anywhere outside of the United States. We also do not ship to Hawaii or Alaska.